FAQ

I HAVE FOUND SOMETHING I LOVE, HOW DO I PAY?

We accept Visa, Visa Debit, MasterCard & American Express. You can pay via PayPal and Afterpay.

*Purchasing through Ambition The Label is safe and secure. You can trust that we value your privacy, so we protect all of your personal information using a secure payment gateway. Your order can be paid for using the following safe and secure payment methods. Credit Card, Visa, Mastercard Paypal and AfterPay (Australia only).

 

 WHAT CURRENCY WILL I BE CHARGED WITH?  

All payments are made through Australian Dollars (AUD). Any currency conversion will be handled by your financial institution. Please contact your financial institution with any further questions. We recommend using a currency converter to determine an estimate in your local currency before placing an order at checkout. 

 

I RECEIVED A DAMAGED OR INCORRECT ITEM:

We strive for the highest quality and hope you will never receive a faulty or incorrect item. Understandably, no one is perfect so we will do our best to resolve the issue as soon as possible! If you believe you have received a faulty or incorrect item, please contact us as soon as you receive your order. We will happily guide you through the process of resolving the issue. Please do not ship back any items before you contact our customer service team, we want to make the process as easy as possible for you.We ask that you contact the team via email with images of the damage so that we can resolve the issue as soon as possible.

 

WHERE DO YOU DELIVER:

We ship worldwide using an international delivery service.

 

HOW OFTEN DO YOU DROP NEW PIECES:

We drop limited edition collections every 6 months. 

 

DO I HAVE TO PAY FOR POSTAGE IF I RETURN MY ITEM?

Yes, you will have to cover the postage cost unless Ambition The Label is at fault (e.g. the piece is faulty or there's been a shipping error).

 

WHAT IS AFTERPAY?

Afterpay is a third party payment option that enables you to purchase items now and pay for them later, through four equal and interest free installments.

Afterpay is currently available to our Australian, New Zealand, UK, Canadian and US customers. For more information and to read the full terms and conditions, please visit the Afterpay website here.